Frequently Asked Questions
General
Both walk-ins and appointments are accepted, though appointments are preferred.
Applying is super easy! You can complete your application online at your convenience. We give you several ways to apply online through our website. If you need any assistance along the way, just reach out!
Once you upload all the necessary information, we’ll work on your application quickly! Approval typically takes anywhere from just 24 -72 hours. We’ll keep you in the loop throughout the process!
Absolutely! We understand that everyone’s needs are different, so we offer flexible lease terms to fit your lifestyle. Let’s find the right option for you!
We’ve got several convenient payment options for you! You can pay your rent online, via WIPS, with a money order, or by check. Choose the method that works best for you! We do not accept cash.
Yes, renter's insurance is required. We offer a policy for $10.95 per month, but you can also provide your own policy that meets our requirements to avoid this charge.
Currently, all utilities are the resident's responsibility, so they’re not included in your rent.
Setting up utilities is simple! For electricity, you’ll want to contact Comed. All other utilities are managed through Conservice and will be applied to your ledger.
You can use any internet and cable provider of your choice.
Amenities
The property offers a fitness room, pool, package room, on-site laundry facility, grill area, and parking.
Yes, parking is available on a first-come, first-served basis, with one car per leaseholder.
We offer shared laundry facilities on-site.
Location
Our community is unique due to its proximity to schools, easy access to expressways, and several grocery stores within 2 miles. This combination makes it convenient for both daily living and commuting.
We are located in School District 101.
The nearest grocery store is Jewel, located 2.0 miles away.
Maintenance
Yes, we do! Our on-site maintenance team is here to help with any issues that may arise.
For non-emergency work orders, please use the resident portal or mobile app. You can also call the office during business hours. For emergencies, call the office number and select option '3' to reach emergency maintenance.
No, you do not need to be present for the service technician to complete the work.
Didn't find an answer?
Our team is always ready to answer your questions.